Panda Generator does not produce power

Does anyone know what the reason could be that our Panda Generator, after being serviced while on the hard does not charge our batteries anymore…it runs perfectly but charged our battery bank 3% in one hour.
After many tips the solution was simple:
The spindle (marked yellow in the picture) did not press enough into the “box” on the left side and therefore did not produce power.
Solution: we sprayed WD 40 on the spindle and it works like a bomb.

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